Refund policy

Return & Refund Policy

At our store, we are committed to providing high-quality products and a smooth shopping experience. Please read our policy carefully before making a purchase.

1. Order Confirmation & Payment

All orders require full payment in advance. Once an order is placed and confirmed, it will be processed immediately.

2. No Refund Policy

We do not offer refunds for any orders once they have been placed. By completing your purchase, you acknowledge and agree to this policy.

3. Returns & Exchanges

We only accept returns or exchanges in very limited cases, specifically:

The item arrives damaged or defective
The damage must be clearly shown with photo or video evidence
Claims must be submitted within 48 hours of delivery

If your case meets the above conditions, we will review and provide a suitable solution (replacement or partial support at our discretion).

4. Important Notice About Returns

Due to the nature of international shipping, returning products can often cost more than the value of the item itself. This includes shipping fees, handling costs, and potential customs charges.

For this reason:

We strongly discourage returns unless absolutely necessary
We do not support returns for reasons such as change of mind, wrong choice, or personal preference

We kindly ask customers to review product details carefully before placing an order.