Shipping policy
Shipping Policy
Thank you for shopping with us. Please review our shipping policy below for important information regarding your order.
1. Processing Time
All orders are processed within 1–3 business days after full payment is received. Once your order has been processed, it will be prepared for shipment.
2. Shipping Time
Estimated delivery time is 7–14 business days depending on your location.
Please note:
- Shipping times are estimates and may vary due to external factors such as customs, carrier delays, or peak seasons.
- We are not responsible for delays once the order has been shipped.
3. Shipping Fee
We offer a flat-rate shipping fee of $15 USD on all orders.
This fixed rate helps us simplify pricing and ensure consistent service regardless of destination.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow a few days for tracking information to update.
5. Incorrect Address
Customers are responsible for providing accurate shipping details.
We are not responsible for lost or undelivered packages due to incorrect or incomplete addresses.
6. Customs, Duties & Taxes
Depending on your country, additional customs fees, duties, or taxes may apply. These charges are the responsibility of the customer.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact us. We will assist in tracking your shipment, but we cannot guarantee resolution for delays caused by third-party carriers.